Support
If you own a SLX Grinder and are experiencing an issue, please contact us by email
Our average response time is under 24 hours. We'll ask for some basic information, and find a solution that gets you grinding again in no time.
PLEASE NOTE: DUE TO DELAYS IN THE POSTAL SYSTEM, PACKAGES MAY BE DELAYED BY UP TO 7 BUSINESS DAYS. PLEASE DO NOT SUBMIT SUPPORT A TICKET UNTIL YOU HAVE CONTACTED THE SHIPPER.
Please include date of purchase, receipt & any photos that depict your issue.
NOTE: Physical damage does void any guarantee against product failure we may offer. In the event that we can't offer a replacement, we will provide a commensurate unit at our sole discretion.