If you own a SLX Grinder and are experiencing an issue, please use our chat system for the fastest response. Should you need to send images of damage to your grinder, please send them to firstname.lastname@example.org
PLEASE NOTE: DUE TO DELAYS IN THE POSTAL SYSTEM, PACKAGES MAY BE DELAYED BY UP TO 7 BUSINESS DAYS. PLEASE DO NOT SUBMIT SUPPORT A TICKET UNTIL YOU HAVE CONTACTED THE SHIPPER.
Please include date of purchase, receipt & any photos that depict your issue.
NOTE: Physical damage does void warranty protections. In the event that we can't offer a warranty replacement, we will provide an upgrade discount.